Wholesale Terms

Pricing and Minimums
Minimum opening order is $100. Minimum reorder is $25. Accounts that have not made a purchase within the last twelve months are subject to a minimum reorder of $100.

Payment
Payment for first time orders can be paid by Visa, Mastercard, American Express, or by check. Credit cards will be processed at the time of shipment. Net 30 terms will not be offered to first-time customers, but may be requested for second and subsequent orders. Late payments will be subject to a 1.5% monthly interest charge on the amount of unpaid payment. I reserve the right to use any and all means of collection available under applicable law to collect any amount past due.

Estimated Lead Time
3-4 weeks for all products, with the exception of 4-6 weeks for enamel pins.

Cancellation
Orders may be revised or canceled within 24 hours from the time they are placed. After 24 hours, a 20% cancellation fee will incur and is to be paid within fifteen days of cancellation. Unpaid fees will be submitted to a collection agency after 90 days. The amount due will include all legal and agency fees.

Shipping
Domestic orders are shipped via US Postal Service or FedEx Ground. Shipping and handling charges will be calculated and added to your order total when the total is ready to ship. Drop shipping is not offered. All items ship from Seattle, WA.

Returns, Damages, and Repairs
Returns/exchanges for defective products are accepted within 7 days from delivery. Return requests must be submitted in writing. No buy-backs permitted for unsold merchandise.

Confidentiality
Buyer agrees to keep all wholesale pricing, terms and conditions confidential. Wholesale pricing, terms and conditions should not be published or discussed with other parties by the buyer under any circumstance.

Account Termination
I reserve the right to terminate any wholesale account at any time at my discretion.

 

To place a wholesale order, email itscathywu@gmail.com